Shipping & Policies
Every piece that leaves FALLOW Studio is made, packed and sent with care. Here's everything you need to know about how your art gets from my hands to your home. Questions? Write to me anytime at hello@fromfallow.studio. ꩜
Ways to bring the art home
Original paintings: one of one, painted by my hand in layered oil on canvas. When it's gone, it's gone.
Limited edition prints: a small, numbered run of 25, hand-signed by me, with a certificate of authenticity. Never printed again at that size once the edition sells out.
Open edition prints: fine art prints made to order, so more people can live with the work.
Original paintings
Made slowly, on purpose. Each original is painted by hand in layered oil on canvas, with the edges painted Magic Moss green so it's ready to hang without a frame. Oil paintings don't need glass.
Drying and varnish. Oil paint takes its time. A painting can feel dry within weeks but keeps curing for months. Before an original ships, it's dry enough to travel safely and sealed with a protective varnish. If a piece sells before its varnish has cured, the listing shows a "ships by" date, and I'll keep you updated until it's on its way.
Packing. Your painting is wrapped in glassine (never plastic, which can stick to oil paint), protected with corner guards and rigid board, and boxed with padding on every side. I photograph each piece before it's sealed.
Shipping. Originals ship from my Wimberley studio within 3–5 business days of purchase, or by the date listed, fully insured with tracking. A signature may be required on delivery. Insured shipping is included in the price.
Local pickup. Live near Wimberley? Email me before you order, and we'll arrange a pickup time and place.
Limited edition prints
A numbered few. Each limited edition is a run of 25 prints at 16 × 20 inches, on Hahnemühle German Etching fine art paper with archival pigment inks. Every print is hand-signed and numbered by me and comes with a certificate of authenticity. Numbers are assigned in order of purchase.
Made to order, finished by hand. Your print is made for you, then comes to my studio to be signed, numbered and packed by hand. Please allow 2–3 weeks for it to arrive.
Packing and shipping. Limited editions ship flat between rigid boards, sealed in a protective sleeve, with tracking. Shipping is included.
Open edition prints
Made to order, just for you. Open edition prints are archival giclée prints on Hahnemühle German Etching, a museum-quality fine art paper with a soft, velvety texture that echoes the brushwork. They're printed edge to edge (borderless) and arrive unframed.
Sizes and framing. Prints come in 8 × 10 and 11 × 14, standard sizes that fit store-bought frames. For a gallery look, add a mat and size up: an 8 × 10 fits an 11 × 14 frame with a mat, and an 11 × 14 fits a 16 × 20 frame with a mat. A mat covers about ¼ inch around the edges.
Production and shipping. Each print is made by my fine art print studio in Texas and ships directly to you, flat and protected, with tracking. Please allow 2–5 business days to print, plus shipping time. Shipping is included.
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Where I ship: within the U.S. for now.
Shipping is included in every price. Tracking is sent by email as soon as your order is on its way.
Ordering more than one type? Originals and limited editions ship from my studio, and open edition prints ship from my print studio, so they may arrive in separate packages.
Lost or stolen packages: if tracking shows your order as delivered but you can't find it, check with neighbors and your local post office, then email me within 7 days. Originals are insured, and I'll help file a claim. I'm not able to replace packages marked delivered to the address given at checkout.
Address mistakes: please double-check your address at checkout. If you spot a mistake, email me right away. Once an order ships, I can't change where it goes.
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Prints are made to order, so all print sales are final, both limited and open edition.
Originals are one of a kind and can't be remade, so returns aren't guaranteed. Reach out to hello@fromfallow.studio, and I'll review each request personally. An approved return must arrive back in its original condition and packaging, and the buyer covers return shipping.
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If your order arrives damaged or misprinted, I'll make it right.
Email hello@fromfallow.studio within 7 days of delivery for originals and 14 days for prints.
Include photos of the piece, the damage and the packaging.
Keep all the packing materials until your claim is resolved.
Damaged or misprinted prints are replaced free. Damaged originals are handled through the shipping insurance, with a repair or a refund.
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Open edition prints go into production quickly, so they can't be changed once ordered. Email me within 24 hours of ordering to cancel.
Limited edition prints can be cancelled for a full refund until your print has been signed and numbered.
Originals can be cancelled for a full refund until they ship.
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Originals: hang away from direct sunlight, heaters and humid rooms like bathrooms. Dust gently with a soft, dry cloth, and never use water or cleaners on the surface.
Prints: handle by the edges with clean, dry hands. Prints can be framed with or without glass. Without it, the velvety paper texture shows, so it reads more like the original painting. If you skip the glass, hang it away from direct sunlight, kitchens and bathrooms. For extra protection, frame it behind UV-protective glass or acrylic.
Colors on screen: I photograph every piece carefully, but screens vary, so colors may look slightly different in person. This isn't considered damage.
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Payments: major credit and debit cards, Apple Pay and Afterpay are accepted at checkout.
Sales tax: Texas sales tax is added at checkout where it applies.
Sending a gift? Add the recipient's address at checkout and a note in the order comments. I'll leave the receipt out of the package. Gift cards coming soon.
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Your name, address and email are used only to fulfill your order and, if you sign up, to send studio news and drop announcements. Your information is never sold. Print orders are shared with my print studio only to make and ship your print. Read the full Privacy Policy.
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All artwork and images are © FALLOW Studio. Buying an original or a print doesn't include the right to reproduce the image, including on products, tattoos or social media ads. For licensing or collaborations, reach out at hello@fromfallow.studio.
Questions
I'm a real person on the other side of this shop, and I'd love to hear from you. Email hello@fromfallow.studio, and I'll get back to you within 3 business days. ꩜